FREE SHIPPING
Enjoy hassle-free complimentary delivery for all your purchases with Standard Delivery. Standard Delivery takes about 3-4 working days, often earlier. During mega sales, Standard delivery may take an extra day and seek your kind understanding.
CUSTOMISED DELIVERY
For the convenience of our customers, specific days and timing windows are available at a fee. Choose from 11am to 9pm from Monday to Saturday (excluding public holidays) and select preferred time with 2 hours or 4 hours windows at applicable rates.
100% AUTHENTIC
All products sold are 100% authentic and genuine – for local use and Singapore approved 3-Pin plug. Where applicable, these are identified with local Safety mark certifications in the descriptions. Should you find something amiss, do let us know.
PERSONALISED MESSAGES
Gift your purchases with a personalised message for festive greetings, Birthdays or any Special occasion. Just choose any of our templates, add your messages and we will take care of the rest. We will add this message from you into the package for delivery.
15 DAYS RETURN
BrightVivo strives for 100% customer delight and satisfaction with product quality. For any product defect, kindly contact us immediately to return within 15 days in original packaging for full refund or replacement. Please note change of mind is not applicable.