Warranty Registration FAQ (Frequently Asked Questions)
You will only need to register for warranty if you have bought from BrightVivo on Lazada or Shoppee. If you have bought from this site, you are not required to register for warranty.
Proof of purchase is a printed receipt from the shop where you purchased your product, or a PDF invoice from an online retailer.
You will only need to upload the image or a soft copy of the Proof of purchase.
Product label is the label shown on the product and you can find it as shown.
You will only need to take a picture and upload the image for registration.

We recommend you upload your images for proof of purchase and product label, so you always have it in case you need it.
Proof of purchase may be required to take advantage of a promotion or request a repair within warranty.
To register a product you need:
1. Log in and register a BrightVivo account
2. Complete the registration form
– Email Address:
– Name:
– Address:
– Mobile Phone:
– Product Model:
– Date of Purchase:
– Image of Proof of Purchase:
– Image of Product Label:

Warranty Registration
* only for products bought at retail or other online stores

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Customer Info

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Product Info

Accepted file types: jpg, png, jpeg, Max. file size: 2 MB.
Accepted file types: jpg, png, jpeg, Max. file size: 2 MB.
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Return Material Authorisation (RMA)

Product Manual
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Core 200S Smart H13 True HEPA Air Purifier

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Core 400S Smart H13 True HEPA Air Purifier

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LV-PUR 131S Air Purifier

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Core 300 H13 True HEPA Air Purifier

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Core 600S Smart H13 True HEPA Air Purifier

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Etekcity EMT-100 Meat Thermometer Digital

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Etekcity Digital Kitchen Scale EK6015

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